Frequently Asked Questions

  • What is Design Eminent?

    Design Eminent is a creative design agency with expertise in brand identity development solutions. Our services include brand development & re-branding, back-end development, web design and development, brand identity solutions and much more. You can read more about us here and you can read all about our services here.

  • How do I get started?

    You can get started by selecting one of the packages from our Packages page. Our customer coordination executive will be coordinate with you right after you’re done choosing your package .

  • I can’t choose a package, what do I do?

    That’s no problem! You can get a custom quote tailored to your project. Head on to our contact form right above our footer and fill it up with the details of your project. We’ll reach you with a custom prepared package via email very soon.

  • Will the services be satisfactory?

    Yes! We have a 98% customer satisfaction rate when it comes to our services. We provide our customers with nothing but the best services. All of our designs are made from scratch and each logo design has a team of several designers working on it for 100% original concepts.

  • Can I request for revisions?

    Yes, you can! As part of your package you can request for revisions. The revisions vary from package to package.

  • What do you mean by ‘unlimited revisions’?

    The customer can request unlimited revisions until he or she is satisfied with the services being provided. In case the revisions aren’t suitable, the customer can directly talk to our representative regarding a refund.

  • How do I ask for a refund?

    Oh dear! We make sure our work is satisfactory enough to never reach the stage of refunds. However, if necessary, you can read our terms and conditions for further details regarding refunds along with the refund procedure.

  • Can I discuss my project with Design Eminent or will they be completely responsible?

    We encourage customers in talking to us. We love to push ideas that they already have, partly why we also require a design brief from our customer. However, if you don’t have anything specific in mind regarding your project, our professionals can take care of the projects ourselves.

  • Will there be someone handling my project?

    Yes! There will always be a dedicated account manager handling your project completely. You can also be in coordination with the dedicated account manager to discuss your project.